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Senators put the social media giant's Antigone Davis through the wringer last week over damning reports that Facebook's own research warned of potential harm. The world's largest social media platform has been embroiled in a firestorm brought about by Haugen, with US lawmakers and The Wall Street Journal raising sharp criticism of the network. The outage comes a day after a whistleblower went on US television to reveal her identity after she leaked a trove of documents to authorities alleging the company knew its products were fueling hate and harming children's mental health.įrances Haugen, a 37-year-old data scientist from Iowa, has worked for companies including Google and Pinterest - but said in an interview with CBS news show "60 Minutes" that Facebook was "substantially worse" than anything she had seen before. A massive denial-of-service attack that could overwhelm one of the world's most popular sites would require either coordination among powerful criminal groups or a very innovative technique. Security experts tracking the situation said the outage could have been triggered by a configuration error, which could be the result of an internal mistake, though sabotage by an insider would be theoretically possible.Īn outside hack is less likely. It is normal for websites and apps to suffer outages, though one on a global scale is rare.
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#GLOBAL WHATSAPP OUTAGE SERIES#
Downdetector - which only tracks outages by collating status reports from a series of sources, showed there were more than 50,000 incidents of people reporting issues with Facebook and Instagram.As per The Verge, users could load games they already had installed and the browser worked, but social features or installing new games did not. The problem also appears to be affecting Facebook's virtual reality arm, Oculus.Though the error message on the webpage of Facebook Inc suggested a problem with Domain Name System (DNS). The company did not specify the reason for the global outage.We are working to get things back to normal as quickly as possible, and we apologise for any inconvenience," a Facebook spokesperson said. An error in DNS records can make it impossible to connect to a website."We are aware that some people are having trouble accessing our apps and products. For about five hours, as the Facebook empireincluding Messenger, Instagram, and WhatsAppexperienced a global outage, that engine sputtered to a stop for me and billions of others. Put simply, DNS converts domain names such as “” to the actual internet protocol addresses of the corresponding website. The outage appeared to be related to Facebook’s DNS, or domain name system, records. They had declined before the outage was reported, hurt by the whistleblower’s “60 Minutes” appearance. Haugen is also set to testify Tuesday before a Senate subcommittee.įacebook shares ended the day down 4.9% at $326.23. lawmakers and the Wall Street Journal, which wrote a series of articles last month on Facebook’s struggles with content moderation and Instagram’s negative psychological effect on teenagers. The former employee, Frances Haugen, also handed over thousands of damning documents to U.S. A former employee turned whistleblower appeared Sunday on CBS’ “60 Minutes” to accuse the company of prioritizing profit over user safety.
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The outage was the latest in a series of difficult events for Facebook. Capitol, a company whistleblower alleges. World & Nation Ex-Facebook manager alleges social network fed Capitol riotįacebook prematurely turned off safeguards designed to thwart misinformation and rabble rousing after Joe Biden defeated Donald Trump in last year’s election in a moneymaking move that contributed to the Jan.